This Privacy Policy provides an overview of the personal information ADP Distributors, Inc. (“Rotomaster”, “we”, “our”, or “us”) collects from you, how we use it, with whom we share it, and the choices you have in connection with this.
APPLICABILITY OF PRIVACY POLICY
This Privacy Policy applies to rotomaster.com (the “Website”), as well as Rotomaster’s offline services and interactions with you (collectively, the “Services”).
PERSONAL INFORMATION COLLECTION AND USE
Through your use of our Services, we collect personal information, which is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. We collect personal information from you directly and automatically as outlined below.
As a client of Rotomaster, we collect personal information to provide our Services. Specifically, we will collect client personal identifiers (business name and physical address) and financial information (bank account number and routing number). We will also collect personal identifiers of our client’s business representative (name, email address, and telephone number). We use this personal information to communicate with clients, manage the business relationship, process payment, and provide the requested Services. In our processing of your personal information, we may also use your personal information to comply with the law and for other limited circumstances as described in HOW WE SHARE YOUR INFORMATION.
We collect personal information from you when you:
- Apply for employment: When you apply for employment with Rotomaster, we collect your personal identifiers (name, email address, physical address, and telephone number) and your professional or employment information (resume, cover letter, employment history, and educational history). We use this personal information to assess and manage your application with Rotomaster and as necessary to comply with the law.
- Contact us: When you contact us, chat with us, or request technical support, we collect your personal identifiers (name, telephone number, and email address) and any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you may have with the Website or Services.
- Create an account: To create your Rotomaster account, we will collect your personal identifiers (name, email, and telephone number). Once your account is created, we will also collect and maintain your selected password.
- Make a purchase: To make a purchase, we will collect your personal identifiers (name, email address, telephone number, physical address), and payment information which is collected by Rotomaster’s payment processor and they processes this personal information directly on our behalf (payment card number, expiration date, and CVV). The payment processor uses this personal information to process your payment. Rotomaster uses this information to communicate with you, fulfill, and manage your purchase, return, or exchange, and to screen orders for fraud. If you elect to at checkout, we will also use this personal information to send you Rotomaster news and offers we feel may be of interest to you.
- Subscribe to Rotomaster news and updates: To fulfill your request to receive updates and news on Rotomaster products and sales, we will collect your personal identifiers (email address).
In our processing of your personal information, we may also use your personal information to efficiently maintain our business, to comply with the law, and for other limited circumstances as described in HOW WE SHARE YOUR PERSONAL INFORMATION.
We collect information automatically from Website visitors via cookies. This includes the following internet or other electronic network activity information:
- Usage information: This includes information about your interaction with the Website, such as pages visited, frequency of access, time spent on each page, and referring website details.
- Location information: This includes information about your location, which may be determined by your IP address.
- Device information: This includes information about the device you are using, such as hardware model, operating system, browser, and your preferences.
To collect this information, we use necessary, performance, and analytics cookies. We use the collected information to: (i) conduct Website analytics to improve the Website and enhance user experience; (ii) prevent fraudulent use of the Website; (iii) diagnose Website errors, and in cases of abuse, track and mitigate the abuse; and (iv) remember your preferences.
In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. You can also visit our cookie management platform for a list of cookies and for the ability to change your preferences.
Particular cookies for Website visitors to note:
- Google Analytics: We use Google Analytics to conduct analytics of our Website. In doing so, Google Analytics may set cookies on your browser, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google will use and share the information collected through Google Analytics in accordance with its Terms of Use and Privacy Policy. To opt-out, you can download the Google Analytics opt-out browser add-on.
- Microsoft Clarity: We use Microsoft Clarity to conduct analytics of our Website. In doing so, Microsoft Clarity may set cookies on your browser, or read cookies that are already there. We do not combine the information collected through the use of Microsoft Clarity with personally identifiable information. Microsoft will use and share the information collected through Microsoft Clarity in accordance with its Privacy Policy. You can opt-out of Microsoft Clarity at any time.
- BigCommerce: Our Website uses cookies, web beacons, and/or similar technologies for various purposes, including to keep track of your shopping cart, facilitate the sign-in process, authenticate users, personalize your experience when visiting the Website, and analyze which portions of the Website are most visited or used. We may also use cookies to enable us and our third-party service providers to serve ads on our behalf across the Internet. You can reject cookies and still use the Website; however, it will disable the ability for the Website to recognize your cart, your account, and any personalization efforts.
| Cookie Category | Purpose | Can You Limit? |
| Functional | Enables enhanced functionality, such as videos and live chat. If you do not allow these, then some or all of these functions may not work properly. | Yes |
| Analytics | Provide statistical information on site usage, e.g., web analytics so we can improve this website over time. | Yes |
| Essential | Essential for the site and any requested services to work, but do not perform any additional or secondary function. | No |
HOW WE SHARE PERSONAL INFORMATION
Rotomaster may share the personal information identified in this Privacy Policy in the following instances:
- Within Rotomaster and Affiliates: We may share your personal information within Rotomaster for legitimate business purposes, to efficiently carry out our business, and to the extent permitted by law.
- In the event of a corporate reorganization: In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.
- For legal purposes: We will share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of service or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
- With service providers for a business purpose: In the preceding 12 months, we have shared your personal identifiers, payment information, and internet and other electronic network activity information with service providers that help us facilitate our Services and the Website. These service providers include our IT support, payment processor, shipping provider, chat provider, and customer support.
- With IT support for a business purpose: In the preceding 12 months, Rotomaster has shared your personal identifiers and internet and other electronic network activity information with our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, identify and repair errors, and to maintain and improve the Website.
RIGHTS OF CALIFORNIA RESIDENTS
The California Consumer Privacy Act (CCPA) grants certain rights to California residents (subject to certain exceptions). If our processing of your personal information is subject to the CCPA, you are entitled to the following rights:
- Right to access: You have the right to request what personal information we have collected, used, disclosed, and sold about you within the preceding 12 months. You may only make a request for access twice within a 12-month period.
- Right to deletion: You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions.
- Right to opt-out: You have the right to opt-out of the sale of your personal information to third parties. Rotomaster does not have actual knowledge that it sells personal information of minors under the age of 16 years.
- Right to non-discrimination: You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, or opt-out under the CCPA.
To exercise your right to access or delete your personal information, you may submit a request at 1-888-596-9899 or ecommerce [at] rotomaster.com. For requests submitted via telephone or email, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.
RIGHTS OF NEVADA RESIDENTS
If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at ecommerce [at] rotomaster.com. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message.
CORRECT OR VIEW YOUR PERSONAL INFORMATION
You can access your Rotomaster account to correct or view certain personal information of yours in our possession and which is associated with your account.
THIRD PARTY WEBSITES
You may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.
DO NOT TRACK
We do not support Do Not Track (DNT).
SECURITY OF YOUR PERSONAL INFORMATION
We implement and maintain reasonable security measures to protect the personal information we collect and maintain. These security measures include encrypted website communications, employee access control measures, and continuous system logging. However, no security measure or modality of data transmission over the Internet is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
AGE RESTRICTION
The Website and our Services are not intended for individuals under the age of eighteen (18). If we learn that we have collected or received personal information from a child under the age of eighteen (18), we will delete that information. If you believe we might have information from or about a child under the age of eighteen (18), please contact us at ecommerce [at] rotomaster.com.
CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email. If required by law, we will obtain your consent for these changes.
CONTACT US
If you have any questions regarding this Privacy Policy, please contact us at:
Rotomaster
Attn: Legal Department (Privacy Policy)
318 S Dobson Road, Unit 101
Mesa, AZ 85202
ecommerce [at] rotomaster.com
Last updated on September 26, 2023